+
Languages
en
contact
30%
Average
order value

AI agents that understand what customers want to buy

Conversational Commerce, powered by AI
Demo Requests
Over 500 satisfied customers
🔒 GDPR compliant
🇩🇪 Made in Germany
📊 ISO/IEC 27001 certified
37%
average order value
24/7
available
25+
supported languages
What you can do with conversational commerce?
Help every customer find what they're looking for
Have natural conversations
Let customers describe what they need in their own words.
AI agents understand natural language and suggest the right products fast. Customers don’t need to use complex filters to navigate the catalogue
Search the way you speak
Visitors describe what they're looking for in everyday language.
The agent understands intent and context, delivering relevant results without precise terminology
Deliver personalized recommendations
Show products customers actually want based on their behavior.
People see what they might be interested in. These personalized experiences help turn shoppers into loyal customers
Simplify the payment process
Customers can pay and finish their order directly in chat
Everything happens in one place with secure payment processing. Customers save time and less likely to abandon the purchase
Spice Guru AI, an expert on spices. Years of expertise, now available to every customer.
Success story
Online spice retailer transforms customer experience through conversational AI
with dialogue-based AI
customer
A long-established spice shop implemented be-inf.ai Conversational Commerce to provide targeted support to customers in selecting spices and blends.
Solution
The "spice guru" helps customers choose the right spices during a consultation. He answers questions, suggests recipes, and recommends products that meet the customers' needs.
Results
10%
increase in average
order value
20%
chat engagement rate
Here's how it works
Three steps to implement conversational commerce
Request a demo
Step 1
Define your goals
We work together to clarify what your agent should do and what business results you expect
Step 2
Prepare your data
Gather product information, FAQs, and customer insights that your agent will use to help customers
Step 3
Create your agent
We develop and train your conversational commerce agent, then integrate it with your platform
Works on your platform
Connect your AI agent to your website or e-commerce shop
Frequently Asked Questions
Is this just another chatbot?
No. Traditional chatbots operate with fixed scripts. Our AI agents understand context, learn from conversations, and respond flexibly to complex customer needs.
Can I control how the agent communicates?
Yes. You define the tone, rules, and boundaries. The agent remains brand-compliant, helpful, and natural.
Does it also work with logged-in customers?
Yes. For logged-in users, the agent takes into account purchase history, preferences, and previous interactions for highly personalized recommendations.
Is the solution GDPR-compliant?
Yes. All data is stored in Germany – fully compliant with GDPR and according to the highest security standards.
Book your personalized demo
Thinking about
conversational commerce
for your business?
Find out how to get started and what results to expect
Contact us
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