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Welcome to be-inf.ai

Conversational AI
& Hyperpersonalization

Offer a better CX by communicating one-to-one with each customer – personally yet scalably.
Demo Requests
G2
20+ reviews
Hello 👋 I'm Agent Emma!
“People are fed up with mass communication. It’s time to bring back the corner store experience digitally: genuine one-to-one communication!”
Iryna Kyselova-Marchenko
CMO, beinf.ai
Join companies that are already rethinking their customer experience
AI-powered solutions
This is how we help you to truly understand your customers and to start a conversation with them at the right time.

Predictive Analytics

Recognize what your customers will do next and understand why. This way you'll always be one step ahead of them.
Learn more

Conversational AI

We develop intelligent AI agents for real-world shopping conversations. They advise, recommend products, and guide your customers through to the point of ordering.
Learn more
GDPR-compliant AI solutions
based on over 15 years of data expertise
GDPR & Security
We only work with anonymized data without personal reference and guarantee the highest level of security at all times.
AI Expertise
We work with generative AI, predictive analytics & agentic AI.
15+ years in Data
15+ years of experience in data analysis, storage, and processing. ISO/IEC 27001 certified.
What our customers say
A few examples of how AI and hyper-personalization help companies grow
September 10, 2025
""The predictive analytics from be-inf.ai identified customers who are ready for cross-selling, allowing us to target them with relevant film offers."”
Volodymyr
CEO Polaclub UA
October 8, 2025
”AI-powered product search and personalized recommendations have noticeably increased our average order value.”
bob
CEO COXIT
December 3, 2025
""be-inf.ai's predictive model identified customers intending to cancel before they left. This early warning system helped us reduce churn.""
SaaS Platform (NDA)
Head of Digital
Here's how it works
From demo to finished solution in just 3 steps
Step 1
Personalized Demo
The demo focuses on your industry and your specific challenge.
Step 2
Data audit
We are reviewing your data to see how we can answer your business questions.
Step 3
Proof of Concept
We are developing a proof of concept (PoC) that will allow you to directly measure the concrete business value.
be informed
be personal
be conversational
be AI-first
be informed
be personal
be conversational
be AI-first
be informed
be personal
be conversational
be AI-first
Frequently Asked Questions
What solutions do you offer?
Four core solutions: Predictive Analytics, Conversational Commerce, Agentic AI and Data Science Services.
Do you need personal customer data?
No, be-inf.ai works with aggregated and anonymized data and analyzes behavioral patterns.
Is be-inf.ai GDPR compliant?
Yes, completely. Our servers are located in Germany, and all data is anonymized.
What is your core competency?
Our team consists of data scientists, AI engineers, and customer experience specialists.
Personalize every customer interaction
""The old mantra was: Differentiate yourself or die. The new one? Personalize or be left behind.""
Kyryl Marchenko
CEO be-inf.ai

Blog

Thoughts, articles, and occasional updates
retail-ki-be-inf retail-ki-be-inf
March 23, 2026

Generative AI in retail beyond marketing: Use cases for operational processes, training and forecasting

Generative AI in retail is often reduced to marketing, although its practical benefits extend far beyond that. This article shows how it can support operational processes, training, and forecasting – especially where information needs to be created, updated, and structured quickly.
omnichannel-ki-be-inf-ai omnichannel-be-inf
March 9, 2026

Omnichannel commerce strategy for medium-sized retailers: A practical framework

Do you know that feeling when everyone in retail is constantly talking about omnichannel, but online and offline channels still don't really feel like a cohesive system? This is precisely where the biggest challenge lies, especially for medium-sized retailers.
conversational-commerce conversational commerce
February 23, 2026

What is conversational commerce and why is it important in 2026?

Do you know that feeling when you spend an hour browsing an online shop? You open dozens of tabs. You compare products and read reviews. In the end, you close everything without buying anything. There's even a famous meme about it with a tired bulldog. You scroll through countless items and end up finding nothing.
conversational-commerce conversational commerce
February 23, 2026

What is conversational commerce and why is it important in 2026?

Do you know that feeling when you spend an hour browsing an online shop? You open dozens of tabs. You compare products and read reviews. In the end, you close everything without buying anything. There's even a famous meme about it with a tired bulldog. You scroll through countless items and end up finding nothing.
retail-ki-be-inf retail-ki-be-inf
March 23, 2026

Generative AI in retail beyond marketing: Use cases for operational processes, training and forecasting

Generative AI in retail is often reduced to marketing, although its practical benefits extend far beyond that. This article shows how it can support operational processes, training, and forecasting – especially where information needs to be created, updated, and structured quickly.
omnichannel-ki-be-inf-ai omnichannel-be-inf
March 9, 2026

Omnichannel commerce strategy for medium-sized retailers: A practical framework

Do you know that feeling when everyone in retail is constantly talking about omnichannel, but online and offline channels still don't really feel like a cohesive system? This is precisely where the biggest challenge lies, especially for medium-sized retailers.
conversational-commerce conversational commerce
February 23, 2026

What is conversational commerce and why is it important in 2026?

Do you know that feeling when you spend an hour browsing an online shop? You open dozens of tabs. You compare products and read reviews. In the end, you close everything without buying anything. There's even a famous meme about it with a tired bulldog. You scroll through countless items and end up finding nothing.
conversational-commerce conversational commerce
February 23, 2026

What is conversational commerce and why is it important in 2026?

Do you know that feeling when you spend an hour browsing an online shop? You open dozens of tabs. You compare products and read reviews. In the end, you close everything without buying anything. There's even a famous meme about it with a tired bulldog. You scroll through countless items and end up finding nothing.
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